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With Chatboq, you can deliver fast, personal, and engaging customer support directly through Instagram Direct Messages. Connect your Instagram account to Chatboq and manage all your DMs in one place right alongside your website and Messenger conversations.
With this integration, you can easily connect your Instagram Business Account (linked to your Facebook Page) to Chatboq. Once connected, you can receive and reply to all Instagram Direct Messages directly inside your Chatboq agent chat dashboard.
Using this plugin, you can connect your Instagram account to Chatboq. This lets you manage every message you receive on Instagram, whether it's from new followers, story replies, or post interactions, directly within Chatboq.
Benefits of using Chatboq with Instagram integration:
Unified inbox
Manage Instagram DMs, Facebook messages, and website chats all in one place
Instant replies
Respond quickly to inquiries from stories, posts, and ads
Boost engagement
Turn followers into loyal customers through real-time chat
Collaborative support
Allows your team to manage high message volumes efficiently
Customer insight tracking
View chat history and previous interactions for personalized service
Lead nurturing
Respond faster and convert potential buyers straight from Instagram
Real-time notifications
Get alerts for every new DM so no message goes unanswered
Consistent experience
Ensure every interaction feels professional and brand-aligned
When you install Instagram integration in Chatboq, it automatically links with your connected Facebook Page. Once active, you'll receive all new Instagram DMs in your Chatboq inbox, where agents can respond instantly, track chat history, and collaborate efficiently, all without leaving Chatboq.
